by Danielle Cruz | Mar 11, 2020 | COVID19 Updates, Phillips Operational Updates
The Coronavirus, or COVID-19, is a rapidly evolving situation that Phillips Pet Food & Supplies is monitoring very closely. We currently are not seeing any changes in product availability stemming directly from COVID-19...
by Danielle Cruz | Mar 17, 2020 | COVID19 Updates, Phillips Operational Updates
Inventory Availability: We are experiencing heavy order volume across all locations and are prioritizing work to best service our retailers. We will adhere to the following principles as we manage daily velocity: Employee...
by Danielle Cruz | Mar 17, 2020 | COVID19 Updates, Phillips Operational Updates
Government Agency Quarantine Restrictions: Government agencies in some of the regions we serve have put quarantine restrictions in place to combat the spread of COVID-19. Earlier today we suspended deliveries in one...
by Danielle Cruz | Mar 17, 2020 | COVID19 Updates, Phillips Operational Updates
Revised Return Policy: Phillips does not guarantee the sale on any product. Though we suggest that overstock products be discounted at the retail level, accurately delivered, saleable product will NOT be accepted for return...
by Danielle Cruz | Mar 18, 2020 | COVID19 Updates, Keep Pet Essential, Phillips Operational Updates
Lawmakers across the country have begun implementing mandatory closures of retail locations in an effort to reduce the spread of COVID-19. In the Pet Industry, over 300 associations, national retail chains, local and...
by Danielle Cruz | Mar 20, 2020 | COVID19 Updates, Phillips Operational Updates
Our leadership team is regularly reviewing updates and recommendations from the Center for Disease Control (CDC) as well as state and local health departments to protect our team members and partners to the greatest extent...
by Danielle Cruz | Apr 3, 2020 | COVID19 Updates, Phillips Operational Updates
Dear Retail Partner: First and foremost I want to make sure that you and your loved ones are well and staying safe. During times like these, it is most important to ensure that we are taking care of ourselves and those...
by Danielle Cruz | Apr 8, 2020 | COVID19 Updates, Phillips Operational Updates
Phillips Drivers will no longer accept checks upon deliveries. If you would like to pay by check over the phone, please call 610.333.8010 and be prepared with the following information: Customer Name & Address Account...
by Danielle Cruz | Apr 9, 2020 | COVID19 Updates, Phillips Operational Updates
To Our Valued Partners, We would like to thank you for your patience and understanding as we all adjust to the circumstances the COVID-19 pandemic has levied on our society. Since the effects of the pandemic have hit, we’ve...
by Danielle Cruz | Jun 1, 2020 | COVID19 Updates, Phillips Operational Updates
To Our Valued Partners, As states allow for more businesses to reopen, the Phillips Sales Team is preparing to visit retail stores in person once again. We are excited to announce the sales team will be returning to the...
by Danielle Cruz | Jun 16, 2020 | COVID19 Updates, Phillips Operational Updates
To Our Valued Partners: We are pleased to see main street re-opening in many communities across the country. We appreciate your partnership, and more importantly, your feedback over the past 90 days on how we can better...
by Danielle Cruz | Jun 22, 2020 | COVID19 Updates, Phillips Operational Updates
Dear Retail Partners: As local markets expand mask requirements, we are asking our partners to join us in protecting the safety and well-being of our mutual team members. Phillips drivers will continue to wear masks when...
